FAQ
Frequently asked questions about using Seede AI.
Account & Billing
Do I need to register?
Yes, registration is required to:
- Save design projects
- Access design history
- Use advanced features
- Manage team collaboration
Is there a free version?
Seede AI offers a free trial with basic features. Upgrade to paid plans for advanced functionality.
Usage Questions
What file formats are supported?
Input formats:
- Documents: .doc, .docx, .pdf, .txt
- Links: Any web URL
- Text: Direct paste
Output formats:
- Images: .png, .jpg
- Documents: .pdf
- Vector: .svg
File size limits?
- Single file: < 10MB
- Image resolution: ≥ 1920px recommended
- Document pages: ≤ 50 pages suggested
How long does generation take?
Usually 30-60 seconds, depending on:
- Content complexity
- File size
- Server load
Can I edit AI-generated designs?
Absolutely! All elements are fully editable:
- Modify text content and styles
- Replace or adjust images
- Change colors and schemes
- Adjust layout and spacing
Editing Questions
How to undo operations?
Use Ctrl/Cmd + Z to undo, Ctrl/Cmd + Shift + Z to redo.
Does it auto-save?
Yes, the editor auto-saves every 30 seconds. You can also manually save (Ctrl/Cmd + S).
Multi-user collaboration?
Paid plans support team collaboration features:
- Share design projects
- Real-time collaborative editing
- Add comments and feedback
- Manage member permissions
Export Questions
Export quality?
Seede AI supports HD export, up to 4K resolution for professional quality.
Commercial use rights?
Paid users have full commercial rights for exported designs. Free users please check terms of service.
Technical Questions
Which browsers are supported?
Recommended latest versions of:
- Chrome (recommended)
- Firefox
- Safari
- Edge
Mobile support?
Currently optimized for desktop browsers. Mobile can view and share designs, but editing features are limited.
Get Help
- 📧 Email support: support@seede.ai
- 💬 Live chat: Weekdays 9:00-18:00
- 📚 Documentation: This site
- 🎓 Video tutorials: Official YouTube channel
Still Have Questions?
- Troubleshooting - Detailed solutions
- Best Practices - Tips and suggestions
Or contact our support team directly!